- #Corel license validation service good or bad update#
- #Corel license validation service good or bad upgrade#
- #Corel license validation service good or bad full#
- #Corel license validation service good or bad pro#
- #Corel license validation service good or bad software#
I tried to submit a support ticket through the website and have not heard back. The first time I got frustrated and hung up, the next time they picked up and disconnected the call. I tried to call twice now and each time I have been on hold for over 30 minutes. I contacted them through their website support chat first where the representative was rude and unhelpful and informed me that a ticket was submitted and I would receive an immediate email response. There is no option to shut it off either. They have built-in a program that will put pop-up ads on your computer EVERY day. The product itself is decent but the service is frustrating and unprofessional. Postscript- I even ran it in Windows 11 Sandbox in case another app was interfering, it STILL DIDN’T WORK.īuyer beware. Five star for PayPal, one or less for Corel. Finally Corel never gave me an apology and the program still fails to work. I’ve used Painter for 20 years, never had such problems. Even the trial version I found out comes up with the same error.
Eventually got so frustrated I asked for my money back, and was getting nowhere until I contacted PayPal, then got a refund within four hours. I sent six emails and only got one reply. I have nothing odd or pirated on my machine.
#Corel license validation service good or bad full#
Contacted Corel they faffed around then wanted a full transcript of everything on my computer which is used for criminals and sex offenders so I refused. I have 35 years experience with computers and soon realised there was nothing wrong with my brand new Windows 11 machine. Installed but kept failing to connect to internet server error therefore couldn’t register and so wouldn’t even open.
#Corel license validation service good or bad software#
There are so many other software options out there now that it is beggars belief they are still here.īought Corel Painter 2022 on Black Friday offer price. How they are still in business I will never know. So be warned, if anything at all goes wrong with your install, you will have no-one to help you at Corel. I have quite literally never had a positive outcome when trying to deal with Corel. I responded, yet again, to my support chaser - as it requested within the email - and 30 seconds later got another auto response saying that their support email is no longer serviced. This last interaction I had was the last straw and the reason I am writing this review. They effectively do not have a support team. Constant chaser emails asking me if their resolution was acceptable and if I do not respond my ticket will be closed - yet I never actually receive a single email with a resolution. I say "dealt with them" very loosely as they never actually reply! I have had more contact with their automated responses than I have with anything else.
#Corel license validation service good or bad upgrade#
I have dealt with Corel now on around 4 occasions for various reasons including software slowdowns, upgrade offers and license issues.
#Corel license validation service good or bad pro#
I am still awaiting resolution of the WinDVD Pro 12 plugins.ĭiabolical customer service.
#Corel license validation service good or bad update#
Why would I purchase new software from a company that doesn't support the software they already sold me? 2022.04.13 Update - After 14 days and several messages to Corel, the company finally responded and resolved the issue with the WordPerfect Suite X6. This is critical even when you follow the guidelines set forth by the company itself to move the license.
I believe it is time for legal standards to be placed on software companies wherein they must indicate if the software has a set number of activations and if it has an expiration date. I filed inquiries but Corel has not responded even though they acknowledged receipt of the inquiry. But now, Corel just wants one to purchase newer software and that is what they push if you happen to actually get in touch with someone. I always uninstalled from the older PC first to free up my license. The purchased software Corel will no longer activate: purchased - WordPerfect Office X6 purchased - WinDVD Pro 12, DVD Xpack, DVD + AVCHD Xpack, Ultimate Xpack purchased - PaintIt Each time before reinstalling I always followed the procedures listed by Corel on reinstalling to a new system. Starting in 2021 after reinstalling to a newly built PC, Corel began using the "submitted maximum number of times for activation" scenario in order to entice one to purchase newer software.